Returns & Exchanges

At Carroll's Irish Gifts, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. Whether you are returning a gift or an item for yourself, our process is designed to be as simple and efficient as possible.

Return Process

• 1.
  Initiate Your Return

  Log in to our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all tags are attached and the products are securely protected for transit.

• 3.
  Ship the Parcel

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.