Frequently Asked Questions
Everything you need to know about shopping with Carroll's Irish Gifts.
Do you ship your Irish gifts internationally?
Yes, we ship worldwide. Whether you are sending a gift to the USA, Canada, Australia, or within Europe, we offer reliable international delivery services with tracking.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What is your return policy for international orders?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original condition for a full refund or exchange, excluding shipping costs.
Are your products authentic Irish goods?
Absolutely. We pride ourselves on sourcing high-quality, authentic Irish products, including Guinness official merchandise, Aran knitwear, and locally crafted jewelry.
Will I have to pay customs duties or taxes?
Orders delivered outside the European Union may be subject to local import duties and taxes. These charges are the responsibility of the recipient and vary by country.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.